Privacy Policy

Introduction

Welcome to NannyHere. This Privacy Policy sets out the policies and procedures which NannyHere has put in place to protect the privacy of our users. By using our app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect and How It Is Used

1.1. Personal Information

We collect and store the information you provide when you first become a NannyHere user, including:

  • Name

  • Email Address

The primary reason for collecting this information is to facilitate the use of NannyHere. We use your email address to keep in contact with you, provide information about our app (including products and offers), and seek your feedback. You can amend or delete your provided information by contacting us.

1.2. Automatically Collected Information

We automatically collect information about how you use NannyHere, including:

  • Device operating systems

  • IP address

  • Usage data

This information helps us troubleshoot issues, understand how our products are being used, and improve them.

1.3. Location Data

If you enable the location tracking feature, we collect location data and any geo-fence zones you set up. NannyHere collects location data to enable location tracking, geofencing, and location history monitoring even when the app is closed or not in use.

1.4. Accessibility API

NannyHere uses the Android AccessibilityService API to collect browsing, search, and YouTube history data, as well as to capture screenshots, even when the app is not actively in use. This API allows us to monitor your child's device activities comprehensively. The data collected through this API is used to provide detailed insights into your child's online activity, improve our web filtering accuracy, and enhance real-time tracking features. We do not share this data with third parties. You can disable the Accessibility Service for NannyHere at any time through your device's Settings, though this will limit the app's monitoring capabilities.

1.5. SOS Alerts

The SOS alerts feature sends and stores emergency messages. These alerts are used to provide safety and quick response in emergencies.

2. Sharing Information with Third Parties

We do not share your personal information with third parties except in the following circumstances:

  • Device operating systems

  • With your consent

  • With third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf and are contractually obligated to keep your information confidential

  • To comply with legal requirements or respond to lawful requests and legal processes

  • To protect the rights and property of NannyHere, our agents, customers, and others, including enforcing our agreements, policies, and terms of use

  • In an emergency to protect the personal safety of any person

  • In connection with a merger, financing, acquisition, or dissolution involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets

3. Children’s Data

Our app is designed for use by parents to monitor their children's activities. We do not knowingly collect personal information from children under 13 without parental consent. If you become aware that your child has provided us with personal information without your consent, please contact us to remove that information.

4. Data Security

We use industry-standard security technologies and procedures to protect your personal information. However, no security measure is completely secure, and we cannot guarantee the absolute security of your information.

4. Data Retention and Deletion

We retain your data as long as necessary to provide our services. You can request the deletion of your data by contacting us. We will delete your data within a reasonable timeframe unless required to retain it for legal reasons.

5. User Rights

You have the right to:

  • Device operating systems

  • Access the personal data we have collected about you

  • Request correction of inaccurate or incomplete personal data

  • Request deletion of your personal data

  • Object to or restrict our processing of your personal data

  • Withdraw consent to process your personal data

  • Obtain a portable copy of your personal data

To exercise these rights, contact us at contact.nannyhere@gmail.com . We will verify your identity before processing such requests.

6. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and, if significant changes are made, by sending you an email. Please review this policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about our privacy policy or data practices, please contact us at: contact.nannyhere@gmail.com

8. Compliance with Google Play User Data Policy

This privacy policy complies with Google Play's User Data policy. It is linked on our app’s store listing page in Play Console and within the app itself. It is non-editable and specifically covers user privacy.

By using NannyHere, you agree to this privacy policy. If you do not agree, please do not use our app.