NannyHere offers flexible pricing plans to suit your needs. We have 6 months and annual subscription options. Please check our website or app for the most current pricing information.
Currently, the Child mode is only available for Android devices. We are working on expanding support to other platforms in the future.
After your subscription expires, the app may stop functioning on the child's device. To avoid service interruption, renew your subscription before the expiration date. After resubscribing, open the app on the child's device to ensure it's working properly.
Yes, parents can remove a child from the children list in their parent account. Once removed, the app will stop tracking on that child's device. Additionally, the child can remove their own device from the children's device list on the home page of the child app after confirming the account PIN.
NannyHere requires several permissions to function effectively: Location (for tracking and geofencing), Accessibility (for web and YouTube monitoring), Internet (for real-time updates), Device Administrator (for app security), and Usage Access (for app usage statistics). These permissions are necessary to provide comprehensive monitoring and control features.
The SOS Alert feature allows your child to send an emergency alert. When activated, it attempts to share their location with you and sends a notification through the app, providing an additional layer of safety for your child.
For any questions or support, you can reach our team at contact.nannyhere@gmail.com. We're here to help ensure you have the best experience with NannyHere.
Our Terms and Conditions can be found at nannyhere.com/terms-and-conditions, and our Privacy Policy is available at nannyhere.com/privacy-policy. We encourage all users to review these documents.
To set up schedules, go to the 'Schedules' section in the parent app. You can create custom time slots for device usage, such as study time or bedtime, and the app will automatically enforce these schedules on your child's device.
Yes, you can monitor multiple children with a single parent account. Each child will have their own profile, allowing you to customize settings and view information for each child separately.
The accuracy of location tracking depends on the child's device GPS capabilities and network connection. In most cases, it's accurate within a range of 10-50 meters. For best results, ensure the child's device has a clear view of the sky and a stable internet connection.
Yes, you can temporarily pause monitoring from the parent app. This allows you to suspend tracking and restrictions without removing the app from your child's device. Remember to re-enable monitoring when you want to resume the service.
The web filtering feature uses a combination of pre-defined categories and custom rules set by parents. It blocks access to inappropriate websites based on these filters. You can customize the filtering levels and add specific websites to block or allow list in the parent app.
We take data security very seriously. We do not sell or share your personal information with third parties. For more details, please refer to our Privacy Policy.
If you forget your password, you can use the 'Forgot Password' option on the login screen. We'll send a password reset link to your registered email address. For security reasons, make sure to choose a strong, unique password for your account.